We get our goods directly from camps of licensed manufacturers. As you know, they produce a large quantity of goods, thus leaving a small portion of additional volume and can be sold without papers to other dealers. Our products are part of this. This is also the reason that they are so cheap. But please do not worry, they are original and of very good quality.
1. Q: How to place my order?
A: 1) First, you'll need to browse or search for the items you'd like to order. Keyword Search boxes are located on nearly every page of our store. 2) When you find an item that interests you, click the title or name of the item to see its product detail page. Here, you'll find more information about the item. 3) If you want to order an item, click the Add to Basket button on the right side of the product detail page. Use the Continue Shopping button to keep searching or browsing until your cart contains all the items you want to order. You can access the contents of your Shopping Basket at any time by clicking the Shopping Basket icon at the top of every page of our website. 4) When you're ready to place an order for everything in the "Shopping Basket Items, click the "Proceed to checkout" button. And follow the quick and simple instructions to finish your payment.
2. Q: What payment methods does accept?
A:Payment
We accept Credit Card and PayPal Payment
1) Credit Card
Credit card (Visa & Master Card ) on line to pay for.
Please add the commodity you want to cart and check it out then you'll be redirected to a secure page where you can enter your credit card information to complete your payment
2) PayPal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password, then complete your payment safely via PayPal
3. Q: Can I cancel or make changes to my order after it has been submitted?
A: It only possible to cancel or make change to your order before we start to dispatch it. Usually we process and dispatch your order within 24 hours. If you want to make changes to your order, please feel free to contact us. If the item you want to cancel has entered the shipping process already, you can return the item upon the receipt.
4. Q: What kind of currency do you accept?
A: At present, we accept British Pounds, Euros and US Dollars. While ordering from another country, your credit statement should include your bank foreign exchange rate on that day.
5. Q: How long can I expect my order?
A: Generally, we will need 1-2 working days to processing your order and arrange the shipment. Your order will be shipped out next day or on the 2nd day after the payment has gone through. During the peak periods, please allow us 1-2 days to process your order and ship it out. Usually you can receive your order within 4-8 working days totally. We only offer DHL, EMS and UPS etc. currently.
6. Q: Why does my tracking number not work?
A: In most cases, that means your order was just shipped. Tracking numbers can take up to 72 hours to be updated. Check back in 48 hours and the information should be updated. If there still no updating information in 48 hours, please contact us immediately. You can contact us by Tickets system.
7. Q: What is your returns policy?
A: The customer has to contact us to get a return authorization and return address within 15 days upon receipt if you want to return your purchase. For more details, please view our return & exchange policy.
8. Q: Will I get a free package when I order?
A: Yes, each item will come with a free package which can protect the items during the transportation.
9. Q: Is there any promotion activity?
A: We have a variety of promotion activities that you can enjoy regular special offers. Sign up to our email list to stay updated.
10. Q:I do not see my question. What should i do ?
A:Please contact us and we will be more than happy to help you with any concerns.
